Terms of Use
1. Introduction
Welcome to neoflexhellas.gr (the "Website"). The Website belongs to Neoflex Hellas ("we", "us"). Access to and use of the Website are subject to the following terms. Please read them carefully. By using the Website, you accept these terms.
2. Intellectual Property
All Website content, including text, graphics, logos, icons, images and trademarks such as Neoflex Hellas, is the intellectual property of our business or third parties that have licensed it to us. It is protected by Greek and European intellectual property law. Copying, reproduction, modification or distribution without our prior written permission is prohibited.
3. User Obligations
Users agree to use the Website lawfully and responsibly. Users must not use the Website to send, publish or transmit unlawful, threatening, offensive or false content. When using the contact form, users must provide true and accurate information.
4. Limitation of Liability
Website content is provided "as is". Although we make reasonable efforts to keep information accurate, we do not guarantee completeness or correctness. We are not liable for direct or indirect damage arising from Website use. The Website may include links to third-party websites, for which we are not responsible.
5. Applicable Law
These terms are governed by Greek law. The courts of Athens are competent for any dispute that may arise.
Privacy & Cookies Policy
1. Introduction
Protecting your personal data is important to us. This policy explains what data we collect, how we process it and what rights you have under the General Data Protection Regulation (GDPR - EU 2016/679).
Data Controller: Neoflex Hellas, 91 Tatoiou St. (former 349), Monomati, Acharnes, PC 136 77, Greece, Email: info@neoflexhellas.gr, Tel: 210 0091424.
2. What Data We Collect
We collect data in the following ways:
- Data you provide: When you use the contact form on our Website, we collect the details you voluntarily provide, such as name, email, business VAT number when provided, and the content of your message.
- Data collected automatically (cookies): Like most websites, we use technologies such as cookies to collect information.
3. How We Use Your Data
The data we collect is used only for the following purposes:
- To respond to your requests: Contact form information is used only to communicate with you about your request or question.
- To improve the Website (analytics): We use tools such as Google Tag Manager / Google Analytics to collect anonymized statistical information, such as pages viewed and time spent on the site, in order to improve the user experience. This data does not personally identify you.
We do not share your personal data with third parties for commercial purposes.
4. Cookies Policy
What are cookies?
Cookies are small text files used by browsers such as Chrome and Firefox. They help a website function better and remember a user's preferences when the user returns.
Cookies we use
- Strictly necessary cookies: These are essential for basic Website operation, such as remembering your cookie choice.
- Analytics cookies: We use third-party cookies from Google Analytics to understand how visitors use our Website so we can improve it. These collect information anonymously.
Managing cookies
On your first visit, you will be asked to accept or reject the use of non-essential cookies (analytics). You can change your choice at any time or configure your browser to reject all cookies.
5. Your Rights (GDPR)
You have the right to request access, correction, deletion or restriction of processing of the personal data we hold about you. To exercise these rights, you may contact us at info@neoflex-hellas.gr.